Refund Policy

1. Introduction

At LoginCourses, a webiste that belongs to Marketech Solution Gorup, we are committed to providing high-quality educational experiences. We understand that circumstances may arise where you need to request a refund. This Refund Policy outlines the conditions under which refunds are granted and how they are processed.

2. Refund Eligibility

• Course Refunds: You are eligible to request a refund at any time during the course. Refunds will be calculated based on the number of classes you have attended.
• Attended Classes: For the purpose of this policy, a class is considered "attended" if you have accessed the live session or viewed the recorded class through our platform.

3. Refund Calculation

• The refund amount will be determined by deducting the cost of the attended classes from the total course fee.
• The cost of each class will be calculated by dividing the total course fee by the number of classes in the course.

4. Refund Process

• Requesting a Refund: To initiate a refund, please contact our support team through the provided support channels. You will need to provide your course details and the reason for your refund request.
• Processing Time: Refund requests will be reviewed and processed within 7 business days of receiving the request. You will be notified via email once your refund has been processed.
• Payment Method: Refunds will be issued using the original payment method. Depending on your payment provider, it may take additional time for the refunded amount to appear in your account.

5. Special Circumstances

• Course Cancellations: If a course is canceled by LoginCourses for any reason, you will be entitled to a full refund of the course fee, regardless of the number of classes attended.
• Technical Issues: If you experience technical issues that prevent you from attending classes, please contact our support team immediately. We will assess the situation and may issue a refund or provide alternative solutions.

6. Non-Refundable Items

• Please note that any materials or resources provided as part of the course (e.g., downloadable content) are non-refundable.
• Any fees paid for additional services, such as certification or special exams, are also non-refundable unless specified otherwise.

7. Contact Information

If you have any questions or need assistance with your refund request, please contact us through our website or at the provided support channels. We are here to help and ensure a smooth and fair refund process.
Email: [email protected]
Mobile: +2 0114 273 7344